Dunedin's premier dog groomers
A few drops of rain will not matter.
A soaked coat will not matter if the appointment is for a Bath and Dry service.
A soaked coat does matter and will require drying prior to the Bath and Tidy and Full Groom services. This will attract an additional charge of $30.00.
A collar and lead is a mandatory Dunedin City requirement for any dog in a public place. This includes the very short walk from your car to our door – notwithstanding that the car park is on our property.
We ask that you leave your dog’s collar and lead with us so that we can toilet the dog if necessary, and to ensure the dog is tethered when moved from the secure part of the premises to the reception area.
For hygiene reasons it is a great idea to toilet your dog as close as possible to the drop off time. Also, please allow them time to go before entering the premises. Please do not leave droppings in the car park.
Your assistance with toileting is valued as it makes for a far more hygienic and pleasant working and visiting environment.
Exercising your dog in advance of an appointment is not really necessary but in any event is good for the dog.
There will be a charge of $30/half hour if your dog is picked up after our seasonal closing time.
No problem if you need to cancel or change an appointment.
We will send a txt reminder the day before your appointment. A response to this reminder would be greatly appreciated especially if you need to change the appointment time or reschedule.
To activate this service just let us know.
If you forget the appointment then feel free to rebook for another time.
Indeed you can.
First time customers need to drop their dog off at least 10 minutes early to allow time for discussion with the groomer.
Space is at a premium and only a certain number of dogs can be crated for long periods either side of their appointment. We will do our best to work in with you. Customers with work or other commitments can drop their dog off before work by arrangement and if there is capacity available.